Privacy policy

1. Controller

Dr. med. dent. Neda Trivić, Zahnärztin
Kapitelgasse 9/1, 5020 Salzburg
Telefon: +43 662 843 106, E-Mail: dr.ntrivic@gmail.com

Der Schutz Ihrer persönlichen Daten ist uns wichtig. Wir verarbeiten Ihre Daten ausschließlich auf Grundlage der gesetzlichen Bestimmungen (DSGVO, Datenschutzgesetz, TKG 2021). Diese Datenschutzerklärung betrifft die Nutzung dieser Website. Informationen zur Verarbeitung Ihrer Daten im Rahmen der Behandlung erhalten Sie in der Ordination.

2. Hosting and server log files

This website is hosted by cyber_Folks d.o.o., Stjepana Radića 10, 48350 Đurđevac, Croatia. When you visit the website, technically necessary data is processed automatically (IP address, date and time, page accessed, browser and operating system, referring page). This data is used solely to operate the website securely and reliably, is not combined with other data and is deleted after a short period. The legal basis is our legitimate interest in the secure operation of the website (Art. 6(1)(f) GDPR). The hosting provider processes the data on our behalf as a processor.

3. Cookies

This website only uses technically necessary cookies required for its operation (e.g. to save your cookie preference). We do not use analytics, tracking or advertising cookies. The legal basis is § 165(3) Telecommunications Act 2021 and Art. 6(1)(f) GDPR. You can delete or block cookies in your browser at any time; some features of the website may then be limited.

4. Contacting us

If you contact us by e-mail or phone, we process your details to handle your enquiry and any follow-up questions (Art. 6(1)(b) and (f) GDPR). Please do not send us health data or completed forms by e-mail, as e-mails are not transmitted in encrypted form.

5. Online appointment booking

For online booking, we redirect you to the booking system of our practice software (termine.softdent.at). There you enter the data needed to book an appointment (e.g. name, contact details, preferred time, type of appointment). We use this data solely to organise appointments, including SMS reminders (Art. 6(1)(b) GDPR; where health information is involved, Art. 9(2)(h) GDPR). The provider of the booking system processes the data on our behalf as a processor.

6. Downloadable forms

We provide forms as PDF downloads on this website. No data is transmitted to us when you download or fill in the forms. Please bring the completed and signed forms to your appointment.

7. Links to social networks

This website links to our Instagram profile. This is a simple link, not an embedded plugin. Data is only transferred when you click the link and visit Instagram, in which case the privacy policy of Meta Platforms Ireland Ltd. applies.

8. Google Maps

Our website includes a map from Google Maps so that you can find us easily (provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). When the map is loaded, data such as your IP address is transmitted to Google; cookies may be set and data may be transferred to the USA. Google is certified under the EU-US Data Privacy Framework. The legal basis is our legitimate interest in showing our location in an easy-to-find way (Art. 6(1)(f) GDPR). More information: policies.google.com/privacy

9. Your rights

You have the right of access, rectification, erasure, restriction of processing, data portability and objection. You can withdraw any consent you have given at any time with effect for the future. Please contact us using the details above.

If you believe that the processing of your data violates data protection law, you can lodge a complaint with the supervisory authority: Austrian Data Protection Authority (Österreichische Datenschutzbehörde), Barichgasse 40–42, 1030 Vienna, www.dsb.gv.at.